FREE EXPRESS SHIPPING

AUSTRALIA

Free Express Shipping by Australia Post

DELIVERY TIME

1 Business Day for Metro + Major Cities

Please allow 2-4 business days for regional areas.

TRACKING YOUR ORDER

www.australiapost.com.au

Once your order has been dispatched, you will receive a confirmation email with your tracking details.

‘Signature on delivery’ is required, if you are unavailable, your parcel will await collection at your local Australia Post office or Depot. We recommend using a business address for faster delivery.

Unfortunately, we cannot ship to a PO Box.

INTERNATIONAL

Free Express Shipping by TNT International

DELIVERY TIME

USA, New Zealand

2 Business Days

China, Canada

3 Business Days

Rest of World

2-10 Business Days

Please contact us for an accurate delivery time based on your location.

Please note, that while delivery times set out by TNT are a guide only, unfortunately delays can occur due to international transit and customs regulations outside of our control.

TRACKING YOUR ORDER

www.tnt.com

Once your order has been dispatched, you will receive a confirmation email with your tracking details.

IMPORT TAXES & DUTIES

Please be aware that any items shipped internationally may be subject to import duties and taxes applicable to your country / or the country that you’re shipping to. The recipient of the shipment is the importer of record in the destination country and is responsible for all import fees. Fox and Velvet has no control over these charges and cannot predict what they may be. Please get in contact with your customs department in your country for more information.

If you refuse a shipment from Gysette you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Fox and Velvet. This amount will be deducted from your merchandise before refunding the order total.

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DISPATCH

All orders placed before 1pm AEST Monday-Friday, will be shipped same day.

Orders placed over a weekend or on a public holiday in the state of Victoria, will be dispatched the next business day.

OOPS

Should you notice an error in your order, please contact us immediately, and we will endeavour to amend prior to despatch.